# đź› technical-support
Adrian
Adrian·16 replies

Hi, I plan to use a webhook to send a message to WhatsApp, but when I tried triggering it in Postman, something went wrong. However, when I use the console emulator, the "session_uid" is works correctly

Sahil | YourGPT
Sahil | YourGPT30/05/2025 06:47

hello @Adrian Could you share how your flow is set up—maybe a screenshot or some details about its structure?

Adrian
Adrian30/05/2025 07:21

I created a webhook and configured the name. I used Postman to call it and passed in the session_uid.

Sahil | YourGPT
Sahil | YourGPT30/05/2025 08:18

Could you please share the project link or the webhook URL? I tried to replicate the issue on my end but couldn’t reproduce the error message you mentioned.

Adrian
Adrian30/05/2025 08:32

session_uid: 17476398266246488

Adrian
Adrian03/06/2025 02:17

The webhook was triggered successfully, I saw the message in the console, but nothing was received on WhatsApp.

Adrian
Adrian03/06/2025 02:18

I'm getting 'failed to deliver' for all webhook action messages.

Adrian
Adrian03/06/2025 03:51
Sahil | YourGPT
Sahil | YourGPT05/06/2025 15:45

hello @Adrian
let me share this with the dev team , can you share this conversation link ?

Adrian
Adrian17/06/2025 07:21

any update for this issue?

Sahil | YourGPT
Sahil | YourGPT17/06/2025 16:28

hello @Adrian We’ve reviewed your project and conversation, and it appears there’s an error with the Meta APIs when sending that message. Are you encountering this issue consistently, or does it occur only in a specific chat scenario?

Adrian
Adrian18/06/2025 03:19

@Sahil I'm consistently encountering this issue. Even when I try sending it to someone else on WhatsApp, the same problem occurs.

Sahil | YourGPT
Sahil | YourGPT18/06/2025 17:37

Does this only happen when you’re sending it through a webhook?

Adrian
Adrian19/06/2025 01:52

Yes, it only happens when I'm sending it through a webhook.

Sahil | YourGPT
Sahil | YourGPT20/06/2025 05:49

hello @Adrian
Could you please try testing the webhook message again? Our dev team has implemented some fixes to address the issue. Let me know if it’s working now.

Adrian
Adrian20/06/2025 06:15

@Sahil I tested it, it's working now. Thank you!

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