# đź› technical-support
YFS
YFS·19 replies

Hi Team, I am trying to train the Chatbot with an faq url. https://www.lernwerkstatt.ch/faq

It seems that there is too much content on the url? Is that possible?

Himanshu
Himanshu21/07/2025 14:24

Hi @YFS

Himanshu
Himanshu21/07/2025 14:24

How we can help you today?

Himanshu
Himanshu21/07/2025 14:26

Can you please share the error you getting?

Himanshu
Himanshu21/07/2025 14:27

Is it possible for you to share a recording or screenshot of the issue.

YFS
YFS21/07/2025 14:27

I have added several IDs (e.g.#q341)

YFS
YFS21/07/2025 14:28

there's no erroe message. The problem is that no all the ID have been recorded. its super random and some are duplicated

YFS
YFS21/07/2025 14:32

any thoughts?

Himanshu
Himanshu21/07/2025 14:42

Thank you for sharing these details.

In this case, I recommend using the “Website to FAQ” functionality. This feature is designed to extract question–answer pairs directly from pages.

It will help capture all relevant content more accurately and avoid duplication.

You can find it under the “Others” tab in training section, as shown in the screenshot below.

YFS
YFS21/07/2025 14:44

i have seen and tested it already. I have the same problem - not all FAQ (~10-17 / tested twice) are recorded and shown.

Himanshu
Himanshu21/07/2025 14:48

I will share this with our technical team and update you as soon as I have more information.

YFS
YFS21/07/2025 14:49

thanks i see this problem with all pages that I want to index with selectors

Himanshu
Himanshu21/07/2025 14:49

Could you please share the links to all the pages where you are experiencing this issue?

YFS
YFS21/07/2025 14:54

i've only tested with this one as well

Himanshu
Himanshu21/07/2025 14:55

Okay, let me share both the urls with the team.

standard1
YFS
YFS21/07/2025 15:03

e.g. i need all inforamtion from this dropdown related to this url

standard1
YFS
YFS21/07/2025 15:04

that why i used the div ID

YFS
YFS21/07/2025 15:54

https://www.lernwerkstatt.ch/angebot/sveb-zertifikat-stufe-1/lehrgang

i have also added this URL and the chunks are super random.