# 🛠technical-support
YFS
YFS·14 replies

Hey team, Is it possible to exclude URLs? i have not found any information on this. Somehow the system has found a URL, we did not give him as training and it produced redundancies

Ankur | YourGPT
Ankur | YourGPT12/08/2025 12:53

Hi @YFS Could you please share a video or screenshot? It will help us identify the issue more accurately.

YFS
YFS12/08/2025 13:09

The chabot makes mistakes because he has URL i don't want him to have. Therefore i'd like to exlude it.

Let me know what kind of screenshot you'd like to have so I can provide that

Ankur | YourGPT
Ankur | YourGPT12/08/2025 13:23

Please share a screenshot of the links from the Training tab.

YFS
YFS12/08/2025 13:50

thats the problem.

https://www.lernwerkstatt.ch/weiterbildung/coach-werden/

i can not find this link in the training datea

YFS
YFS13/08/2025 05:56

any thoughts on how this link cam e up?

YFS
YFS13/08/2025 11:26

@Ankur do you have an idea? i see this issue more and more

Ankur | YourGPT
Ankur | YourGPT13/08/2025 11:32

Could you please share a screenshot or video demonstrating the issue you’re experiencing? This will help us better understand and resolve the problem.

YFS
YFS13/08/2025 11:41

i can not find the url that i got as a result in the caht

Ankur | YourGPT
Ankur | YourGPT13/08/2025 11:46

Could you please share the URL that you are searching.

Ankur | YourGPT
Ankur | YourGPT13/08/2025 11:50

Or do you mean that the AI is responding with the wrong URL?

YFS
YFS13/08/2025 11:55

alright will try GPT 5

YFS
YFS13/08/2025 11:55

how would you refine the base prompt in that case?

Ankur | YourGPT
Ankur | YourGPT13/08/2025 11:59

You may need to refine and optimize your prompt to achieve better results from the AI.

YFS
YFS13/08/2025 12:00

that makes sense yes but can you tell me how i do that when i get wrong urls?