Hello @FillaMcChilla ,

Upon checking, we found that the OpenAI services are currently down. https://status.openai.com/

Alright, thanks. Any other way perhaps you could pipe that error downstreams so we know it OpenAI?

(just in future cases)

Like an error message saying "OpenAI API timed out with HTTP code 504" or whatever

Sure! I will check with the team.

Though, We're planning to implement a mitigation mechanism with a failover strategy as a priority. We'll keep you updated on any progress.

Cool, thanks for your quick reply. Have a nice day

Btw OpenAI does say "Fully operational"?

@FillaMcChilla Upon further investigation, we discovered that the issue was caused by one of the subprocessors we use for AI training: https://voyageai-status.statuspage.io/

VoyageAI's downtime was impacting other requests and causing intermittent failures. We've applied a fix, and while VoyageAI remains a strong choice for AI training, we've observed recurring outages—likely tied to rapid growth following their recent acquisition by MongoDB.

Not all projects rely on VoyageAI—we also offer alternatives such as training with OpenAI models. If you're still experiencing issues, please let me know I’d be happy to take a closer look at your account.

Thanks for the update!